In a Chief Learning Officer e-Seminar that just concluded, Katharine Nisbet (Director, Global Talent and Development, American Express), Paul Leone (Manager of Leadership Effectiveness, American Express), and Jeff Snipes, CEO and co-founder, Ninth House, Inc., looked at the business impact of different leadership development training methods, as well as the behaviors needed from managers to make this successful.
American Express looked at the business impact and ROI of leadership development delivered online, instructor-led training and in a blended learning approach (combination of online and instructor-led training). Furthermore, AMEX looked at what type of environment and manager support is needed for a sustainable learning environment.
There were quite a few questions with regards to sustainability and the business impact. Over the next few months, AMEX plans to revisit these questions. A white paper is also currently being prepared. To request your copy when it's available, go to American Express Case Study request.
In the meantime, here are some reports that discuss the impact of leadership development:
Update: The audio archive and presentations have been posted to the Ninth House events archive.
Ninth House's newest course, Retaining Talent, received the highest rating from Training Media Review (TM Review), an independent reviewer of media based training! The four stars were bestowed for the course's interactivity, high-quality production quality, and content.